Managing Conflict

Verbal Communication

Managing conflict is being able to use strategies to effectively manage disagreement, including keeping tension and emotion to a minimum, focusing solely on the issue at hand, balancing the needs and interests of all involved, and finding common ground.

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3 ways to resolve a conflict

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Growing Through Conflict

Do you cringe at the thought of disagreeing or being in an argument with someone? For most people, conflict is uncomfortable and to be avoided at all costs. But most healthy relationships have some element of conflict or tension. When addressed and managed well, conflict is an excellent tool for growth, relationship development, and building trust. This course is a deep dive into the causes and symptoms of conflict and how to engage in healthy, positive ways to navigate conflict when it arises.

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